“What are we trying to make willing, a bank or a thetan? Evidently, a thetan is always willing and if you simply persevere along the line, you will find the willingness is there. …
“What suffers is trust: his fear that you will not persevere, the feeling that you may leave him up in the air, see. And as you proceed onward and show him that you are trying and that you are sticking with it, you are doing the best you can and that you will not be gainsaid*, then makes him willing.
“See, his willingness is at first tentative, very tentative, and you have to prove that it was well-placed before it takes place.”
*gainsaid: spoken against, denied or contradicted
— L. Ron Hubbard

Excerpted from the lecture The Bank Out of Control and Its Stabilization: Q and A Period delivered on 22 January 1958. This can be found in the 19th American ACC lectures. Track 7.
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