“Handling people becomes very, very simple, with one proviso: if you like people—not obsessively or compulsively, but if you just like people. …
“You should be able to sort of reach out to your fellow human being and just sort of, you know, shake him by the hand. You should be able to do this.
“It’s quite amazing. I walk down the street, I see somebody, it is almost a no-occurrence to have somebody frown or to have somebody get upset because I stepped on their toes or pushed them sideways, something like that. They don’t. They smile.
“Why? It’s because I smiled at them first and they did a duplication. I like them. They’re fine. They’re very easy to handle. They’re no real trouble. Sometimes they get into positions in life and the positions talk and then they’re just a little bit of trouble. But that’s trouble with a position. You don’t have to change the people, change the positions.”
— L. Ron Hubbard
Excerpted from the lecture Auditing as a Profession delivered on 20 August 1956. This can be found in the Hubbard Professional Course lectures. Track 8.
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